Shipping & Returns
We ship FREE to most countries in the world. Your item will be carefully and securely packed for mail. Orders will be shipped out in 1-2 working days, subjected to product availability. Shipping will take approximately 12-15 business days subject to respective country Customs process.
Please be mindful that due to Covid-19, some orders will take up to one week longer to arrive, depending on the customs clearance of that country.
Most orders are delivered after processing within 2-3 weeks. Please refer to the timeframes below to get a general idea of when to expect your order after it’s shipped.
* Business Days
** EXCEPTIONS APPLY. UNFORTUNATELY, DUE TO SOME SPECIFIC CUSTOMS PROCEDURES, THE DELIVERY TO SOME COUNTRIES IS NOT AVAILABLE AT THIS TIME. THESE COUNTRIES INCLUDE ALGERIA, TUNISIA, ALBANIA, KOSOVO AND SOME OTHERS. WE ARE SORRY FOR THIS TEMPORARY INCONVENIENCE.
We cannot guarantee product availability; nonetheless, these items may not be available for immediate delivery. We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to cancel any order. If there is any revision, discontinuance, or cessation, we may recommend products which have substantially similar functionality and specifications to the products ordered or cancel your order.
We will accept exchange of item if you are not satisfied with your purchase. Shipping fees will be charged to the buyer both ways. We can offer you any other products of your choice with the price difference topped up or refunded.
We are not responsible for any return/exchange shipping mishaps.
We do allow return if the item you received is defective or the wrong item is send.
Customers will receive a refund if the purchase was made from our website, it is within 7 days from the receipt of shipment and if the returned goods are in resalable condition.
We accept returns and will refund you for your purchase under the conditions outlined below. Please email to firstname.lastname@example.org for refund code and return address, with the code to be written on the returned package. To be eligible for return or exchange, all products must be sent back to us within the first 20 days following the purchase and must be sent back to us in original condition (new and unused) with:
No scratches, damages whatsoever
No resizing, altering of bracelet.
All shipping, handling and packaging costs will be charged to the buyer. Actual shipping costs to the buyer will be deducted from the final refund amount (So even if you did not pay for shipping i.e. opted for Free Shipping, the actual shipping cost will still be deducted from the refund amount).
We strive to make every piece of information as accurately as we could. In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information, we shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card has been charged. If your credit card has already been charged for the purchase and your order is cancelled, we shall immediately issue a credit to your credit card account in the amount of the charge.
Duty and Tax
Import duties and local taxes are NOT included in the quoted price of goods being delivered to any location. You will be responsible for the paying of any and all import duties and local taxes including any administration charges upon receipt. You will also be responsible for clearance of the items by providing all necessary information to the customs if they require it. We are not responsible for any issues whatsoever caused by the customs of your country.